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Ness Technologies Helps Telefónica O2 Czech Republic Improve Efficiency in a Strategic Two-year Engagement

March 2nd, 2010 No comments

Mirko_Kalous2Prague, Czech Republic – March 1, 2010 – Ness Technologies, Inc. (NASDAQ: NSTC and TASE: NSTC), a global provider of information technology solutions and services, announced today the completion of a major milestone in a strategic, two-year core technology engagement at Telefónica O2 Czech Republic, the Czech Republic’s largest telecommunications provider. The multi-million dollar engagement has significantly improved the efficiency of landline service delivery, while providing Telefónica O2 a lower short- and long-term cost structure.

The engagement involves improvements to Telefónica O2 Czech Republic’s system for setting up customers’ fixed lines, including analysis of and enhancements to Telefónica O2’s customer provisioning system, technical assessment and upgrades of its user change request system, and improvements to its configuration management system, along with associated testing, documentation and other system integration services. As part of the project, Ness Technologies successfully deployed Oracle Communications Unified Inventory Management to provide both a technical customer service catalogue and inventory as part of the end-to-end architecture.

In addition to greater efficiency and cost savings, the engagement is also providing a range of operational benefits to Telefónica O2 Czech Republic, including improved, guaranteed service operation; a new platform and work methodology that enable and enforce cooperation between different parts of the overall work team; and much more. Through the completion of the milestone in the two-year engagement, Ness has successfully fulfilled all the expectations of Telefónica O2 Czech Republic, completed the transfer of the know-how, and provided high quality and timely services according to the defined Service Level Agreement (SLA).

“We have partnered with Ness for over 5 years on various engagements and over that time Ness has consistently demonstrated that they are a professional, reliable and flexible supplier; and this is one of the reasons why Ness won this strategic outsourcing contract,” said Jiri Genzer, Provisioning System Manager at Telefónica O2 Czech Republic. “This engagement has allowed us to significantly improve efficiency, thanks to deep domain expertise at Ness.”

“We brought to Telefónica O2 Czech Republic, as with all of our customers, the three strategic factors which we believe characterize all Ness’ successful customer relationships: long-term strategic thinking directly related to underlying business issues, deep domain expertise sourced from around the world, and high value-added outsourcing of customer IT operations,” said Mirko Kalous (photo), general manager of Ness Czech. “As an international IT service provider with a strong regional presence, we are able to leverage thousands of experts worldwide for the benefit of our customers. We are happy that Telefónica O2 trusts the knowledge and experience we have provided during our five year partnership.”

Jiří Dvorjančanský named new Executive Director for Residential Marketing

January 22nd, 2010 No comments

Jiri_DvorjancanskyJanuary 20, 2010 – Effective February 1, 2010, Jiří Dvorjančanský was named Executive Director for Residential Marketing for Telefónica O2 Czech Republic, a.s.

Jiří Dvorjančanský (photo) will be directly under Vice-President for Residential customers Jose Perdomo and will be responsible for the marketing of voice and data services for residential customers, services for the SOHO segment, commercial planning, product management, and loyalty programs. At the same time, he will be responsible for the marketing of services for households, such as high-speed O2 Internet and digital O2 TV.

“Jiří has gained plenty of experience in marketing, especially in the area of mobile technologies. He has applied his knowledge not only to the Czech and German markets, but throughout all of Europe. His long-term experience will be a huge benefit not only to our division, but also to the entire company,” says Jose Perdomo, Vice-President for Residential Customers, Telefónica O2.

Jiří Dvorjančanský (40) is coming to Telefónica O2 Czech Republic from the Deutsche Telecom group, where he spent 11 years working in top managerial positions in the areas of business and marketing. He was the Executive Vice President of the Marketing Division of T-Mobile Czech Republic, and was named to the same prominent position in T-Mobile Germany. As part of his international activities, he was also a member of the Supervisory Board of T-Mobile UK and a member of the European Management Board of T-Mobile Group. Jiří Dvorjančanský joined the Deutsche Telecom group from the position of Business Director for COTY.

Jiří Dvorjančanský is a graduate of the Czech Technical University (CVUT) in Prague and the Institut Polytechnique Nationale in Grenoble, France, where he earned his D.E.A. diploma. He then earned his MBA through the University Thunderbird EMBA program in Prague.

Management Changes At Telefónica Europe

December 11th, 2009 No comments

Salvador_AngladaSalvador Anglada (photo) succeeded by Luis Antonio Malvido as Czech Republic Chairman and CEO
 
Dec 10, 2009 – Telefónica today announced that Telefónica O2 Czech Republic’/ s Chairman and CEO, Salvador Anglada, will join the parent company as Director of Commercial Alliances on 1 February 2010. He will be succeeded in the Czech Republic by Luis Antonio Malvido, currently CEO of Telefónica’s Brazilian wireline operation TeleSP.

Luis_Antonio_MalvidoA highly experienced executive, Malvido (photo) moves to Prague after more than 11 years as CEO in Telefónica fixed and mobile businesses in Brazil, Venezuela and Argentina. Malvido, 45, has previously managed diverse portfolios within Telefónica, including customer service, sales, business development and strategic planning. In his new role as Chairman and CEO of Telefónica O2 Czech Republic, he will also have responsibility for the company’s Slovakian operations.

Matthew Key, Chairman and CEO of Telefónica Europe, said: “I am delighted that, once again, we have been able to appoint from within the Telefónica group. The Company’s international scale and diversity means that we have a broad pool of talent on which to draw. Luis Malvido joins our European management team with a strong track record in developing and growing businesses in both fixed and mobile telecommunications. The relevant expertise that Luis brings means he is ideally positioned to augment our strengths in the Czech market.”
 
Salvador Anglada will now assume responsibility for the development of strategic partnerships with China Telecom and Telecom Italia as well as establishing new Telefonica commercial partnerships with medium-sized telcos worldwide. Anglada will take on his new responsibilities in Madrid in February 2010 and will report to Jaime Smith Basterra, Director of Affiliates and Industrial Alliances.

Key said: “Salvador leaves our Czech business in a strong position for the next stages of its positive development. His achievements have been considerable – consolidating O2’s fixed/mobile integration in the Czech Republic and reinforcing the company’s leading position in Central Europe. He was also instrumental in Telefónica’s successful entrance into Slovakia, achieving more than 10 per cent market share in less than three years. I wish him every success in his new role.”